Privacy Policy
Veyron Logistics Pty Ltd (ABN 55 703 583 028) is committed to protecting the privacy of individuals whose personal information we collect and handle. This Privacy Policy explains how we manage personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Who We Are
Veyron Logistics Pty Ltd provides freight and logistics services across Australia, including road freight, warehousing, distribution and supply chain coordination. Our website is located at https://veyronlogistics.online.
2. The Kinds of Personal Information We Collect
Depending on your dealings with us, we may collect and hold:
- Your name, business name and position;
- Contact details such as your email address, postal address and delivery or pickup locations;
- Details of enquiries, quote requests and communications with us;
- Information necessary to arrange freight movements, such as consignment details, delivery instructions and billing information;
- Website usage data collected through cookies and similar technologies.
We do not knowingly collect sensitive information (such as health information or racial or ethnic origin) unless it is reasonably necessary for our functions and you have consented, or the collection is otherwise permitted by Australian law.
3. How We Collect Personal Information
We generally collect personal information directly from you, for example when you:
- Submit a quote request or enquiry through our website;
- Contact us by email;
- Engage us to provide freight and logistics services;
- Visit our website, where technical data such as browser type and pages visited may be collected automatically.
Where reasonable and practicable, we collect personal information directly from you. In some circumstances we may receive personal information from third parties, such as business referrers or your authorised representatives.
4. Purposes for Which We Collect, Hold, Use and Share Information
We collect, hold and use personal information to:
- Respond to your enquiries and provide quote requests;
- Provide freight, warehousing and logistics services to you;
- Manage our business relationship with you, including invoicing and record keeping;
- Coordinate with carriers, subcontractors and other service providers involved in moving your freight;
- Improve our website and services;
- Comply with legal and regulatory obligations.
5. Disclosure of Personal Information
We may disclose personal information to:
- Carriers, drivers, warehousing providers and subcontractors engaged to perform services on your behalf;
- Professional advisers, such as accountants and insurers;
- Technology and service providers who host our systems or assist our operations;
- Government agencies, regulators or law enforcement bodies where required or authorised by law.
We do not sell personal information. Where personal information is disclosed to third parties, we take reasonable steps to ensure those parties handle it in accordance with the Australian Privacy Principles.
6. Overseas Disclosure
Some of our service providers, such as cloud hosting or email providers, may store or process data outside Australia. Where this occurs, we take reasonable steps to ensure that any overseas recipient does not breach the Australian Privacy Principles in relation to that information.
7. Data Quality and Security
We take reasonable steps to ensure that the personal information we collect is accurate, complete and up to date, and that it is protected from misuse, interference, loss and unauthorised access, modification or disclosure. These steps include limiting access to personnel who need the information for their work and using appropriate technical safeguards on our systems. When personal information is no longer required, and we are not required to retain it by law, we take reasonable steps to destroy or de-identify it.
8. Access and Correction
You may request access to the personal information we hold about you, and request corrections where you believe it is inaccurate, out of date, incomplete, irrelevant or misleading. To make a request, please email us using the details below. We will respond within a reasonable period. In some circumstances we may decline a request, for example where the information is subject to legal privilege; if so, we will provide written reasons and information about how you may complain.
9. Website Data and Cookies
Our website may use cookies and similar technologies to improve functionality and understand how visitors use the site. You can usually adjust your browser settings to refuse cookies; however, some parts of the website may not function properly as a result. Analytical data collected via our website is used in a manner that does not identify individual visitors where practicable.
10. Marketing Communications
We may use your contact details to send you information about our services. Every marketing communication will include a simple way to opt out, and you may ask us at any time not to send you further marketing material.
11. Anonymity
Where it is lawful and practicable, you may deal with us anonymously or using a pseudonym, for example when making a general enquiry. However, we generally require identifying information to provide freight and logistics services, prepare quotes or respond to specific requests.
12. Complaints
If you believe we have breached the Australian Privacy Principles or otherwise mishandled your personal information, please contact us with details of your concern. We will acknowledge your complaint, investigate it and respond within a reasonable time. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) via www.oaic.gov.au.
13. How to Contact Us
For privacy enquiries, access requests, corrections or complaints, please contact:
Privacy Officer
Veyron Logistics Pty Ltd
Email: ceo@veyronlogistics.online
Location: Melbourne VIC, Australia
14. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The current version will always be published on this page.